Privacy Policy

Reeds & Resin respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or purchase from us.

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1. Information We Collect

We may collect and process the following personal data:

Identity information: your name, address, and contact details.

Order information: product purchases, delivery address, and payment details (processed securely via our payment provider — we do not store card details).

Communication information: messages, emails, and social media interactions with us.

Technical information: IP address, browser type, device type, and site usage data.

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2. How We Use Your Information

We use your personal data to:

Process and deliver your orders.

Respond to your enquiries.

Send you updates or marketing (only if you’ve opted in).

Improve our products, services, and website.

Comply with legal obligations.

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3. Sharing Your Information

We will never sell your personal information.
We may share it with trusted third parties only when necessary, for example:

Payment processors (e.g., PayPal, Stripe, Shopify Payments).

Delivery companies (e.g., Royal Mail, couriers).

Website hosting and analytics providers.

All third parties are required to keep your data secure and use it only for agreed purposes.

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4. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.

Correct any inaccurate or incomplete data.

Request deletion of your data.

Object to certain uses of your data (e.g., marketing).

Withdraw consent at any time (if processing is based on consent).

To exercise your rights, contact us at reedsandresin@gmail.com.

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5. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

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6. Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

7. Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

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8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Reeds & Resin
Email: reedsandresin@gmail.com
Address: Brixworth, NN6 9DP